Privacy Policy

Last Updated: February 2026

DialPrice.com respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

1. Information We Collect

We collect information you provide directly, including: your name, email address, shipping address, billing address, phone number, and payment details (processed securely by our payment providers). We also automatically collect certain data such as your IP address, browser type, device information, and browsing behaviour on our site through cookies and similar technologies.

2. How We Use Your Information

We use your information to: process and fulfil your orders, send order confirmation and shipping updates, respond to your enquiries and customer service requests, improve our website and product offerings, send marketing communications (only if you have opted in), and comply with legal obligations.

3. Sharing Your Information

We share your information only with: payment processors to handle transactions securely, shipping and fulfilment partners to deliver your orders, analytics providers to help us understand site usage, and legal authorities when required by law. We never sell your personal data to third parties.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Essential cookies are required for the site to function. Analytics and marketing cookies are optional.

5. Your Rights (UK/GDPR)

If you are located in the United Kingdom or European Economic Area, you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to processing of your data, request data portability, and withdraw consent at any time. To exercise these rights, contact us at support@dialprice.com.

6. Your Rights (US Residents)

Depending on your state of residence, you may have additional privacy rights under laws such as the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect and to request its deletion. Contact us at support@dialprice.com.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including SSL encryption for all transactions and secure data storage.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, and as required by law. Order records are typically retained for 6 years for tax and legal compliance.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

For privacy-related enquiries: support@dialprice.com